Shipping policy

Last updated: September 30, 2026

PROCESSING TIME

Orders are produced and shipped by our fulfillment partner. Processing times can vary by product. We will email you a tracking link as soon as your order ships.

SHIPPING DESTINATIONS

We currently ship within the United States.

SHIPPING RATES AND DELIVERY TIMES

Available shipping methods, rates, and estimated delivery times are shown at checkout before you place your order.

Delivery estimates are not guaranteed. Carrier delays can happen.

TRACKING

You will receive a tracking link by email when your order ships.

LOST OR STOLEN PACKAGES

If tracking shows your package as delivered but you cannot find it, contact us within 7 days at support@faywick.com and we will help you file a claim with the carrier.

INCORRECT ADDRESSES

Please double-check your address. We are not responsible for orders shipped to an incorrect address provided at checkout. Reshipping fees may apply.

CONTACT

Faywick, 2618 Main Street #1062, Buffalo, NY 14214, United States

Email: support@faywick.com

Phone: (716) 288-5038